Monday, August 04, 2008

LEGO Education on FAMIS System in NYC

Dear Valued New York City FLL Customer,

Thank you for your interest in FIRST LEGO® League and your support as a customer. We hope that you
are greatly anticipating the upcoming FIRST LEGO League season.

Because of some challenges associated with the FLL registration process and the New York City FAMIS
system, the FLL products were removed from FAMIS. Unfortunately, this created additional challenges
for New York City FLL teams. In order to provide superior customer service and easier access, LEGO®
Education North America has added the FLL products back to the FAMIS system.

In order for the FLL registration and FAMIS ordering process to work properly, FLL teams must register
with US FIRST at prior to placing an order on FAMIS. The FLL Team number
must be included on the FAMIS order to ensure timely processing and shipping. Orders without the
proper registration or team numbers will be delayed.

We hope this does not cause you any inconvenience. If you have any questions or concerns, please call
toll free at 1-800-362-4308.


Gale Hurt
Customer Service Manager
LEGO® Education North America

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